Does the work.
Talon deploys intelligent AI agents that automate workflows across logistics, distribution and retail. They read what comes in, handle the calls, emails and documents from customers, carriers and suppliers, and execute plans in your management systems.
What Talon does.
AI agents that run the operation’s workflows and conversations. Customers, carriers, suppliers, orders, documents, plans executed in your systems.
Calls and messages
Answers calls, emails and messages from customers, carriers and suppliers, verifies who is asking and pulls their history while they are still talking, so each conversation starts from what your systems already know.
Talon agents on typical use cases, configured per customer. Some integrations and connections are built custom per customer.
Agent guardrails.
Agents that act inside your systems have to be trusted first. These rules hold on every call, quote and write-back.
- 01
Facts from the record
Catalog, stock, price and order figures come from your systems of record, attributed to their source. Nothing is inferred, rounded or carried over from an earlier conversation.
- 02
Write with approval
Talon reads before it acts. Writes into your systems happen only within the workflows and limits you approve, and every change carries its reason so it can be traced and reviewed.
- 03
Humans answer first
Your team stays first in line. Talon takes what nobody could get to, works from the same records your people use, and hands back anything it should not decide, with the context gathered.
- 04
Ambiguity opens a case
An unclear product, an unverified account, a request outside policy. Rather than guess, Talon raises it to your team with what it heard and what it found, and the requester is told what happens next.
Try out Talon for yourself.
Book a demo or directly request access to try it yourself.