Does the work.
Talon does the work across logistics, distribution and manufacturing. Its AI agents answer calls and emails, read documents and update your systems. They find the right part, send the quote and pass anything unusual to your team, within limits you set.
Talon’s agents can answer calls with live transcripts, and read emails, texts and documents from connected inboxes. Nomos sends its plan changes straight in. Each request is matched to its customer, order and part before an agent acts.
Talon writes each result into your ERP, WMS and TMS through their APIs, and drives the screen where there is no API. Every write is read back to confirm. Anything outside the limits you set becomes a case for your team.
What Talon Does.
Six examples of the work Talon can take on. Its agents also handle other work across your calls, inboxes and systems.
Calls and Messages (Customer Service)
Answers calls, emails and texts from customers, carriers and suppliers. It identifies the caller, pulls their account and order history while they talk, and transcribes the call as it goes. It fits parts distributors, 3PL service desks and wholesale order lines.
Talon agents on typical use cases. Some integrations, connections and capabilities listed above must be built and tuned per engagement.
Talon at Work.
Watch Talon’s agents handle four very different jobs, a sample of their work across logistics, distribution and manufacturing.
The scenarios above are demo examples. You can try examples such as the ones above yourself on our demo site.
Plan Execution (3PL Operations)0:00
Talon writes a client’s rush add-on into the OMS, WMS and TMS, and keys it into a dock board that has no API. Then it reads every system back to confirm.
Calls and Quotes (Parts Distribution)0:21
A fleet customer calls about two trucks. Talon matches both parts, checks stock by branch, emails the quote and books a follow-up for the part on the next shuttle.
Stock Transfers (Inventory Management)0:41
Nomos proposes moving stock from an overstocked DC to one running short. Once approved, Talon books it in the ERP, WMS and TMS and updates the marketplace.
Document Processing (Retail Orders)1:03
A retailer’s purchase order is read field by field and checked against your order system. Talon enters it on hold and emails the buyer for the missing ship-to.
Try out Talon for Yourself.
If your team answers calls and emails, keys orders and paperwork into your systems, or chases carriers and suppliers, we should talk. We’ll show you Talon’s agents working a desk like yours.
Book a demo with our team, or request access to try it yourself.